Himedia Q10 Pro Hi3798CV200 2GB 16GB Android TV Box 3.5 Inch SATA HDD Bluetooth Media Player

Questions on Himedia Q10 Pro Hi3798CV200 2GB 16GB Android TV Box 3.5 Inch SATA HDD Bluetooth Media Player

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• From buloos at 8/24/2014 5:03 AM
  • What's the difference between Q10 and Q10II?
    Q10II is dual core and this one is quad core however this Q10 is much cheaper ...
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 II are Quad Core Processor and we will release the specs compare on our website.
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• From bhumdech at 8/30/2014 10:10 PM
  • What's the difference between Q10 and Q5 ? (both are QUAD Core}
    Can both support the same HD Audio and Video file types ?
    Do U offer free shipping to Bangkok,Thailand ?
    
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 quad core is a hard disk TV box and builds in with a hard disk storage, but Q5 only supports external SATA hard disk.
    The supported Audio and Video file types of the two are a little different. We have detailed description on our website.
    The shipping cost is according to the shipping place and the product weight.
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• From Beytug16 at 9/9/2014 8:34 AM
  • Hello 109$ ?
  • Android TV Box:
    Thank you for your mail.
    No, the price of Himedia Q10 quad core is 284.99USD.
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• From Zendig at 9/21/2014 1:48 AM
  • Does Q10 Quad support software or hardware decoding for 4K movies?
  • Android TV Box:
    Thank you for your mail.
    Yes, HiMedia Q10 Quad Core Android TV box supports hardware decoding 4K videos and 4K video output.
  • Do you find this question helpful?  Yes   No
• From Snipes at 10/1/2014 4:39 PM
  • Hi, I am very interested by the Q10 quadcore 4k. But I want to be sure to buy the right unit.
    
    1) The price tag is very high compared to other websites. Even the Q10 II wich is the old version is pricier. Something like 100$ more. Does it include a 4TB internal hard drive or Do We have to buy it separately ?
    
    2) I want 4k hardcore decoding with hevc 265
    
    3) DTS-HD MA and Dolby TrueHD 7.1 hardware decoding
    
    4) XBMC 4k hardware decoding and Bluray menu support
    
    5) BD-Lite menu support at least without XBMC
  • Android TV Box:
    Thank you for your mail.
    We sell the original product and the price of HiMedia Q10 Quad Core is the lowest one we can give. HiMedia Q10 supports 4TB hard disk but you need to buy it separately.
    It supports 4k harddecoding and H.265; supports DTS, Dolby and TrueHD 7.1 hardware decoding and supports Blu-ray 3D.
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• From kosmangos at 11/9/2014 1:23 PM
  • Support 3D external subtititles with 3D BD ISO movies?
  • Android TV Box:
    Thank you for your mail.
    We will test for you.
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• From BV at 11/18/2014 5:50 PM
  • Hi
    
    I'm really interested in this product as it seems to be the best (spec wise). But I need to know several things tho and have it confirmed by iandroidtvbox.com sales:
    
    1. Does it play vobsub (idx(sub) that has been embedded (muxed) in a mkv along with the movie and 7.1 dolby audio ?
    
    2. Does it play vobsub (idx/sub) that has been placed in the same folder as the video file and named the same? Eg. Movie.2014.mkv Movie.2014.sub Movie.2014.idx?
    
    3. Does it play SUP files? (Bluray subtitles found in m2ts files)
    Does it have to be muxed in the movie container (mkv/m2ts) or is it enough to place it in the same directory as the movie?
    
    Thank you in advance and hope for straight and honest answers :)
  • Android TV Box:
    Thank you for your mail.
    We will update the full specs on our website,please check our mail.
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• From BV at 11/18/2014 5:50 PM
  • Hi
    
    I'm really interested in this product as it seems to be the best (spec wise). But I need to know several things tho and have it confirmed by iandroidtvbox.com sales:
    
    1. Does it play vobsub (idx(sub) that has been embedded (muxed) in a mkv along with the movie and 7.1 dolby audio ?
    
    2. Does it play vobsub (idx/sub) that has been placed in the same folder as the video file and named the same? Eg. Movie.2014.mkv Movie.2014.sub Movie.2014.idx?
    
    3. Does it play SUP files? (Bluray subtitles found in m2ts files)
    Does it have to be muxed in the movie container (mkv/m2ts) or is it enough to place it in the same directory as the movie?
    
    Thank you in advance and hope for straight and honest answers :)
  • Android TV Box:
    Thank you for your mail.
    We will release the full specs on our website,please check our mail.
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• From omla at 11/23/2014 9:58 AM
  • I am interested in the himedia q10 quad. Can I play AVCHD (.MTS) video files with it?
  • Android TV Box:
    Thank you for your mail.
    The supported video files of HiMedia Q10 Quad Core Android TV box are listed on ourwebsite.
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• From metin at 12/9/2014 12:15 AM
  • dts HD.MA.??????.
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 Quad Core supports dts HD.
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• From nfl at 1/26/2015 2:40 PM
  • Apparently some play store apps are incompatible with the himedia Q10 quad-core. Is the NFL Gamepass app compatible?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 supports NFL Gamepass app.
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• From Jimmy at 2/10/2015 11:08 PM
  • I'm interested in this set but is English Premier League or sports
    channels available. If yes, how to subscribe.
    
    Jimmy
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 supports sports channels.
  • Do you find this question helpful?  Yes   No
• From Moon at 3/5/2015 11:55 PM
  • i have purchase Q10 and wondering if the device supports wireless HDD.
    
    Reason being, i have 1 wireless hdd 2 tera at my house and currently that's where i store my movies and music. So im wondering if i download movie via Q10 and store direct to my wireless hdd instead of using the Q10 internal hdd.
    
    Is that possible?
    
    Thanks
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 builds in HDD and also support wireless HDD.
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• From Sergey at 3/20/2015 6:18 AM
  • What is the version of FW? EU or Chinese FW? Google Play installed?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 builds in Google Play.
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• From Kittie at 3/20/2015 12:26 PM
  • My father is interested in this product and when he saw it, it was listed om the Chinese manufacture page. However, we could no find a person that sold it overseas.
    
    Later, I found someone who sells the product but I was told that the firmware was different - meaning "the firmware is the oversea version" and it is tailored for the "English audience."
    
    What I am trying to say is that we want this product to stream Chinese TV news, and TV shows in its original status (not tailored for the English audience) - Can we do that?
    
    With that being said, my father (whom I'm speaking on his behalf) says that the preinstalled programs on the "original" product will not appear in the "overseas" version rendering "useless" and I cannot say if it is true because we don't have the boxes with differen firmwares to compare.
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 has original Chinese TV channel. You can contact our customer service if you have special requirements.
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• From rhian at 5/5/2015 7:24 AM
  • I recently purchase this unit and have few question
    
    - how to play 3d movie on kodi player? It seem the 3d remote button only respon when playing using himediaplayer app only.
    - my screen ratio keep changing. Sometime after play a movie the screen size is change. So i have to mannualy resize to fit the screen. How to fix it permanent?
    - I've installed hicontrol on my xiaomi mi4 phone, but the picture is so bad, like monitor with 16bit. But this app running fine in my asus fonepad. Driver compability related?
    - it said the remote also use for tv, how to setup it? I have samsung pa43h4900
    
    Thanks in advanced
  • Android TV Box:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you soon.
    
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• From Steve Burton at 5/11/2015 5:06 AM
  • Hi
    
    Your site states 4K output for this product, is this at 60fps or 30fps?
    
    Which other devices should I look at for 4K 60fps?
    
    Regards
    Steve
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 supports 4K at 30fps.
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• From william at 7/1/2015 11:25 PM
  • can HiMedia Q10 4K can watch HONGKONG TVB ,CHINA & VIETNAM TIVI CHANELS ???
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 supports HONGKONG TVB , CHINA TIVI CHANELS.
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• From Marcello at 7/11/2015 3:47 AM
  • Do you have a manual (not quickly guide) for HiMedia Q10 Quad Core?
    How I access the HDD?
    
    Thanks,
    
    Marcello
  • Android TV Box:
    Thank you for your mail.
    Once we got the English user manual for this model, we will release it on our website soon.
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• From Ricardo at 8/6/2015 1:44 PM
  • what is the biggest internal HD can I install, and what is the biggest external would the unit be able to read?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 supports 4TB hard disk.
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• From Paolo at 9/19/2015 1:13 AM
  • for video playback 4K , as video quality and fluid immaggine best q10 quad or H8 new octa core ?
    considering hdmi 1.4 and 2.0.
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 has better performance and H8 is cheaper.
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• From raheel at 9/27/2015 7:36 PM
  • hi i would like to buy one but wanted to confirm first that does it support all indian and pakistani news and dramas channels.thanks.
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 supports indian and pakistani news and dramas channels.
  • Do you find this question helpful?  Yes   No
• From Sam at 10/1/2015 9:52 AM
  • What formats of external hard drives are supported for playback by usb? Also if the hard drive is usb 3.0, would it be plugged into the 3.0 Usb on the q10 for read capability? Thanks
  • Android TV Box:
    Thank you for your mail.
    We will release more specs information for HiMedia Q10 later.
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• From Quoc at 10/2/2015 8:31 AM
  • Is this Q10 IV? Will you install latest Firmware before ship? Will you reinstall kodi 16 ( do not install any add-ons inside KODI?
    
    Thanks,
  • Android TV Box:
    Thank you for your mail.
    This HiMedia Q10 is the latest Q10 version. We will update the latest official firmware for HiMedia Q10 later. It supports KODI.
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• From Bill A. at 11/6/2015 5:19 PM
  • Can I access Music and Movie files from my desktop computer?
  • Android TV Box:
    Thank you for your mail.
    You can access Music and Movie files from my desktop computer.
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• From Peter at 11/11/2015 10:09 AM
  • Will you have iphone remote app in the future?
  • Android TV Box:
    Thank you for your mail.
    We will update it when we got iphone remote app in the future.
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• From Long at 12/3/2015 1:08 AM
  • 1/ Is this model HeMedia Q10 IV?
    2/ What is the product warranty and return?
    3/ Do you locate in United State?
    4/ Can I order this with my own spec (Ex:update latest firmware, install latest Kodi 16, no other add on?)
    5/ Why there isn't any review about this model?
  • Android TV Box:
    Thank you for your mail.
    This is HeMedia Q10 the latest quad core version. It will have have 12 months warranty. You can update the latest firmware etc.
    We have original HeMedia Q10 in stock and ready to send.
    
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• From Carlos Mendes at 1/2/2016 4:19 AM
  • Hello
    1- how long it takes to get to Portugal?
    2- it comes with european firmware?
    3-what is the total price?
  • Android TV Box:
    Thank you for your mail.
    The general Express shipping time is around 5 business days, but different country may be different.
    Please add to your shopping cart to check the total cost.
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• From Gygo at 1/5/2016 12:41 PM
  • Hy
    
    I would like to know how loud the fans decibel (dB)
  • Android TV Box:
    Thank you for your mail.
    You can use remote control to operate.
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• From vincent at 1/13/2016 11:05 PM
  • hi !
    
    can you pre install chinese app. like : vst icon ; m icon ; eye icon for me . thank you .
  • Android TV Box:
    Thank you for your mail.
    If you need, we can pre install chinese app for you when you tell us order number.
  • Do you find this question helpful?  Yes   No
• From joseph at 2/20/2016 8:25 PM
  • I am very interested to buy one unit But I need to know if it is a way to see
    What you have watched I have so many tv series and I need to keep tracking
    /History of the files I watched
  • Android TV Box:
    Thank you for your mail.
    We will release more detailed functions of HiMedia Q10 later.
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• From [email protected] at 3/31/2016 3:52 PM
  • Hello. Does the Q10 pull in CCTV stations? If so, how many? CCTV4 and 5?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q10 pull in CCTV stations.
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• From Ann at 4/26/2016 10:03 AM
  • Hi I was wondering does this come with the HDD in side ?? Or do you have to buy it separately ?
  • Android TV Box:
    Thank you for your mail.
    HDD is not in side, you have to buy it separately.
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• From Hayabusa at 7/23/2016 12:03 PM
  • Hi there,
    I am very interested in the Himedia Q10pro I just have a few questions.
    
    This is a original HI media Q10pro not a clone
    
    It comes with English on it and US power cord
    
    So it has the same specs as on the Himedia site
    
    Do you usually run volume discounts on the Himedia Q10pro Thanks
    
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro is international edition TV Box. It comes with English. It will come with suitable charger according to the shipping place. It is original and has the same specs as on the Himedia site. We support wholesale all the time.
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• From hunar mahmud at 8/15/2016 10:58 PM
  • Hi,
    
    I want to buy Himedia Q10 pro first my shopping from your shop Can I trust you? Also I've some question.
    Is shipping free or not fro this item?
    
    Best regards,
    
  • Android TV Box:
    Thank you for your mail.
    We have Himedia Q10 pro in stock and ready to send. Please add to your shopping cart to check the shipping cost and deliver time.
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• From CarlosManuelRH at 8/15/2016 11:22 PM
  • Hello. I want 100 pcs, do you have in stock? Can offer me more discount? Thank you.
  • Android TV Box:
    Thank you for your mail.
    We will update a different price for you.
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• From CourtlandKevin at 8/15/2016 11:25 PM
  • What's the delivery price and time using DHL?
  • Android TV Box:
    Thank you for your mail.
    Please add to your shopping cart to check the shipping cost.
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• From Graam at 8/17/2016 11:20 PM
  • hi if i order can you able deliver to philippines? if you can how long will it take?
  • Android TV Box:
    Thank you for your mail.
    We can ship to philippines. Please add to your shopping cart to check deliver time.
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• From Andrea at 8/17/2016 11:21 PM
  • Hi, I wanted to buy this q10 pro and wanted to know if you have immediately available for shipping.
    
    thanks
  • Android TV Box:
    Thank you for your mail.
    We have Himedia Q10 Pro in stock and ready to send. Please add to your shopping cart.
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• From Joq at 8/18/2016 11:08 PM
  • How much a price include Shipping ?
    
  • Android TV Box:
    Thank you for your mail.
    Our price is FOB price and do not contain customs and shipping cost. Please add to your shopping cart to check the shipping cost .
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• From jeet at 8/18/2016 11:16 PM
  • Hi what is the delivery time for the himedia q10 pro tv box please. Thank you
  • Android TV Box:
    Thank you for your mail.
    Please add to your shopping cart to check the deliver time.
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• From Khawla at 8/18/2016 11:23 PM
  • The tv box is in stock now? can i pay with paypal? and ship to Ukraine?
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro is in stock. You can pay with paypal. We can ship to Ukraine.
  • Do you find this question helpful?  Yes   No
• From gopal at 8/20/2016 3:23 AM
  • Does this model support dolby atmos and dts:x audio passthrough?
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro supports dolby and DTS.
  • Do you find this question helpful?  Yes   No
• From juan at 8/20/2016 11:01 PM
  • Himedia q10 pro for sale ? Is shipping free?
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro is available to sell now. Please add to your shopping cart to check the shipping cost.
  • Do you find this question helpful?  Yes   No
• From Ashley at 8/21/2016 11:10 PM
  • Hi, if i will order today. so how many days it will take reach me? thanks
    
  • Android TV Box:
    Thank you for your mail.
    The general Express shipping time is 3 to 5 business days.
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• From clintmalta at 8/21/2016 11:19 PM
  • Will the item be shipped from Europe? Or we have to pay custom fees?
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro will be shipped from China. We are not sure about your local customs, but we can help you reduce or avoid import taxes by declaring a lower price.
  • Do you find this question helpful?  Yes   No
• From Lol at 8/29/2016 11:18 PM
  • How long will it take to ship it to Uzbekistan?
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro is available. Please add to your shopping cart to check the shipping time.
  • Do you find this question helpful?  Yes   No
• From dominika at 8/29/2016 11:19 PM
  • Hi if I order how long do I have to wait thanks, i live in Cornwall
  • Android TV Box:
    Thank you for your mail.
    The general shipping time is 3 to 5 business days via Express.
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• From Jaap at 8/31/2016 11:14 PM
  • Hi, Do you have stock? I need to know shipment before place an order.
    
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro is in stock and ready to send.
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• From Robin at 9/1/2016 10:57 PM
  • Is this product shipped from outside EU,if so do I need to pay excise duty or import duty of any kind to ship it in UK?
    
  • Android TV Box:
    Thank you for your mail.
    Himedia Q10 Pro will be sent out from HongKong. We are not sure about your local customs, but we can help you reduce or avoid import taxes by declaring a lower price.
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