HiMedia Q5 Pro HI3798CV200 Quad Core Android 5.1 TV Box 2GB 4K*2K 8GB KODI DOLBY

Questions on HiMedia Q5 Pro HI3798CV200 Quad Core Android 5.1 TV Box 2GB 4K*2K 8GB KODI DOLBY

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• From Nazim at 7/14/2014 6:46 PM
  • Does this box support SATA hard disk?
  • Android TV Box:
    Thank you for your mail .
    Yes, it supports SATA hard disk.
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• From josemi at 7/18/2014 3:07 AM
  • Does this TV box support 4K hard decode or software decode?
  • Android TV Box:
    Thank you for your mail.
    It is a real 4K Android TV box and supports 4K hard decoding.
  • Do you find this question helpful?  Yes   No
• From Anonymous at 7/19/2014 12:20 AM
  • How can I root the device?
  • Android TV Box:
    Thank you for your mail.
    You do not need root Himedia Q5 Android TV Box.
  • Do you find this question helpful?  Yes   No
• From Ganesh at 8/2/2014 12:10 AM
  • Can it supports @60fps 4K video?
    Does it supports smart phone as the remote control?
  • Android TV Box:
    Thank you for your mail.
    It supports @30fps 4K video.
    Yes, it supports your smart phone as the remote control.
  • Do you find this question helpful?  Yes   No
• From clintmalta at 8/7/2014 3:51 AM
  • Does it supports Arabic?
  • Android TV Box:
    Thank you for your mail.
    Yes, it supports multiple languages.
  • Do you find this question helpful?  Yes   No
• From MacNB at 8/8/2014 4:02 AM
  • Who provides support in the UK ?
    How do you ensure that I receive Q5 Quad-Core and not the old Dual-Core ?
    Where are the firmware updates for the Q5 Quad ?
    
  • Android TV Box:
    Thank you for your mail.
    We will deliver directly from China. We can ensure we will deliver you the latest Q5 quad core device. We will email you when there is firmware updates for the Q5 quad core later.
  • Do you find this question helpful?  Yes   No
• From bloose at 8/10/2014 6:54 PM
  • Hi, is the LAN 100M or 1G?
    Can it work as a SAMBA server (sharing the SATA HDD connected)?
    
    Thanks.
  • Android TV Box:
    Thank you for your mail.
    The LAN is 1000M. It supports external SATA HDD.
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• From Ilya at 8/13/2014 3:03 AM
  • good day!
    This version is designed for the European market, or China?
    What power supply will be bundled?
    Remote consoles will have the hieroglyphs?
  • Android TV Box:
    Thank you for your mail.
    Himedia coem with English Setting and we will send the right adatpter according your shipping address.
    We will update remote consoles on our website.
  • Do you find this question helpful?  Yes   No
• From Ilya at 8/13/2014 3:04 AM
  • good day!
    This version is designed for the European market, or China?
    What power supply will be bundled?
    Remote consoles will have the hieroglyphs?
  • Android TV Box:
    Thank you for your mail.
    Himedia Q5 TV Box support multi language and we will send the right adapter according your shipping address.
    We will update Remote Console on our website.
  • Do you find this question helpful?  Yes   No
• From vulcan at 8/13/2014 5:27 PM
  • What is the maximum capacity of the SATA hard drive? Does it go up to 4TB?
  • Android TV Box:
    Thank you for your mail.
    Yes, it supports up to 4TB SATA hard drive.
  • Do you find this question helpful?  Yes   No
• From Ilya at 8/20/2014 2:19 AM
  • Reads 128 GB sd / MMC card? How much is the maximum?
  • Android TV Box:
    Thank you for your mail.
    The maximum card extension of this device is 64GB.
  • Do you find this question helpful?  Yes   No
• From sedrich at 8/21/2014 6:37 PM
  • Will you ship to Latvia? What's the shipping cost?
  • Android TV Box:
    Thank you for your mail.
    Yes, we support shipping to Latvia with 12.4$ shipping cost via Singapore post.
  • Do you find this question helpful?  Yes   No
• From Milen Ivanov at 8/24/2014 8:29 AM
  • Hi, is this player comes with English remote control and firmware ? Thanks !!!
  • Android TV Box:
    Thank you for your mail.
    Yes, it supports English.
  • Do you find this question helpful?  Yes   No
• From marmaris at 9/1/2014 4:56 AM
  • Hİ, good day!
    I am writing from Turkey, I want to learn that you ship this tvbox to our country , and than could you write low- priced (low 100$) on packet bacause of the harsh taxation of our country.
  • Android TV Box:
    Thank you for your mail.
    We support shipping to Turkey and the we will print your package value under 50USD.
  • Do you find this question helpful?  Yes   No
• From marmaris at 9/1/2014 5:15 AM
  • Hi;
    what is the differences between "Octo-Core Mali-450 (using with MINIX NEO X8-H)" and "Mali 450 MP6 (using with HiMedia Q5 Quad Core)", which one is better for watching bluray ISO or 3D ISO files about 45GB - 50GB file size.
  • Android TV Box:
    Thank you for your mail.
    Octo-Core Mali-450 GPU has 8 cores and Mali-450 MP6 has 6 cores. Theoretically, Octo-Core Mali-450 is stronger. But both of them have strong media processing capacity.
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• From HoIs at 9/12/2014 8:42 AM
  • I found an information:
    http://blog.minipcdb.com/news-from-himedia/
    
    You know what this is the new version in detail? When will be available at you?
  • Android TV Box:
    Thank you for your mail.
    This Q5 quad core 4K TV box is the new version and it is available now.
  • Do you find this question helpful?  Yes   No
• From Larry Brock at 9/18/2014 9:06 AM
  • When will the English version firmware for the Q5 quad core be available? Also, do you plan on helping your customers put google services, youtube and google play on their boxes?
  • Android TV Box:
    Thank you for your mail.
    When we got the English version firmware of Himedia Q5 quad core Android TV box, we will update on our website. HiMedia Q5 quad core DO NOT support Google Play.
    
  • Do you find this question helpful?  Yes   No
• From RomanG at 9/20/2014 6:16 AM
  • Сроки и стоимость доставки в Украину?
    
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box will be shipped to Ukraine in 10 - 25 business days with Registered Air Mail and the shipping cost is 24.5USD.
  • Do you find this question helpful?  Yes   No
• From kim at 9/23/2014 2:02 AM
  • Are the box pre-installed with Google play ?
    Are the default movie player support fast forward speed such as 2x and 4x speed or slow speed 0.5 x etc ?
    
    
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 TV Box DO NOT pre-installed with Google play,
    You can set the video player to fast forward speed.
  • Do you find this question helpful?  Yes   No
• From Aleksey Pozdyaev at 9/25/2014 2:45 AM
  • 1 What version of the firmware?
    2 Do the Russian language?
    3 I've heard that in September and October will be a new revision of consoles. Is that true?
    4 The device can only read 3d iso files? SSIF BDMV can not?
  • Android TV Box:
    Thank you for your mail.
    We will update on our website when HiMedia Q5 Quad Core Android TV Box has new firmware. The supported language are English and Chinese.
    Now the newest Himedia Android TV box is Himedia M3 which will be listed on the market later. We always update the new revisions timely as we get it.
    The supported video format is RM/FLV/MOV/AVI/MKV/TS/MP4/ISO/3D MVC/BDMV.
  • Do you find this question helpful?  Yes   No
• From Aleksey Pozdyaev at 9/26/2014 12:41 AM
  • You wrote that the new Himedia м3 will come soon, but it is already on sale.
    
    http://ru.aliexpress.com/item/Free-Shipping-Himedia-Q5-IV-quad-Core-Android-4-4-Smart-TV-Box-Blu-ray-ISO/1991583977.html
    
    This is really a new Himedia м3 or false? When it appears to you? I want to buy from you.
    
    I want to clarify Himedia м3 reproduces BDMV 3D files? Specifically BDMV 3D files?
  • Android TV Box:
    Thank you for your mail.
    Himedia M3 Android TV Box hasn't been listed yet. You said that which is on sale is HiMedia Q5 Quad Core.
    There isn't more information of Himedia M3 on its official website, so we do not sure more formats it supported. But we will update more information in time when it arrived.
  • Do you find this question helpful?  Yes   No
• From magna at 10/4/2014 2:46 AM
  • I read you supply power cords according to destination does this also apply for AU 230-240v.
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box will be shipped with adapter plugs according your shipping address.
  • Do you find this question helpful?  Yes   No
• From Benivak at 10/8/2014 12:57 AM
  • Do you have review for HiMedia Q5 Quad Core Android TV Box?
  • Android TV Box:
    Thank you for your mail.
    You can look at the two articles about HiMedia Q5 Quad Core Android TV Box:
    Specs Analysis: http://www.igadgetnews.com/2014/06/24/himedia-q5-quad-core-android-tv-box-specifications-analysis/
    Its System Review: http://www.igadgetnews.com/2014/07/15/himedia-q5-quad-core-android-tv-box-hiui-system-review/
  • Do you find this question helpful?  Yes   No
• From Mikhail at 10/9/2014 3:22 AM
  • does HiMedia Q5 has google play pre-installed? Is it has English firmware?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box DO NOT pre-installed the google play. We will update English firmware When we have.
  • Do you find this question helpful?  Yes   No
• From Deepak chugh at 10/11/2014 2:06 AM
  • will you deliver to India ? if yes , is there any courier charges for India ?
  • Android TV Box:
    Thank you for your mail.
    Yes, HiMedia Q5 Quad Core Android TV Box support shipping to India: DHL/EMS/UPS Express Shipping (3 to 5 business days) is $34.11; the price via Registered Air Mail (with tracking number 10 - 25 business days) is $24.50.
    
  • Do you find this question helpful?  Yes   No
• From Michal at 10/13/2014 1:25 AM
  • Hello
    Just a quick question, will you ship also to Poland,Europe ? what is the cost ? if himedia will be shipped directly to Poland from China ? IF Yes, then is there chance to put lower price on box ? thanks in advance
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box supports shipping to Poland,Europe directly from China. The shipping price via Registered Airmail is $24.50, via Express is $34.11.
  • Do you find this question helpful?  Yes   No
• From surgtech2006 at 10/15/2014 10:15 AM
  • Shipping cost and time to arrive in USA? Is there warranty?
  • Android TV Box:
    Thank you for your mail.
    The shipping cost of HiMedia Q5 Quad Core Android TV Box to USA via Registered Airmail is $24.50, via Express is $31.93, remote area will be different. It will have 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From Santiago at 11/16/2014 2:21 AM
  • What is the address of your English web page where I can download future firmware upgrades?
  • Android TV Box:
    Thank you for your mail.
    Our website for firmware download is http://www.iandroidtvbox.com/blog , we will continue to update the firmware information at this site.
  • Do you find this question helpful?  Yes   No
• From Romanboban at 11/16/2014 2:24 AM
  • Купил у вас HiMedia Q5 Quad Core, получил товар с китайской прошивкой. Помогите поменять китайскую прошивку на английскую!
    
    You bought HiMedia Q5 Quad Core, received the goods with the Chinese firmware. Help to change the firmware on the Chinese English!
  • We have the latest English firmware of HiMedia Q5 and other Himedia quad core Android TV boxes on our website: http://www.iandroidtvbox.com/blog
  • Do you find this question helpful?  Yes   No
• From philip at 11/18/2014 10:01 PM
  • how do i install google play. i have updated to the lstest firmware.
  • Android TV Box:
    Thank you for your mail.
    Please update the firwmare ROM,we will release the guide on our website.
  • Do you find this question helpful?  Yes   No
• From paul at 11/21/2014 1:59 AM
  • any real english firmware including XBMC/KODI and google play store like the other vendors of this unit have?
  • Android TV Box:
    Thank you for your mail.
    We will play it on our website when we get the English firmware of HiMedia Q5 Quad Core Android TV Box.
  • Do you find this question helpful?  Yes   No
• From Venn at 11/21/2014 8:47 PM
  • At http://blog.minipcdb.com/news-from-himedia/ they say that in September Himedia Q5 Quad Core should've received a significant hardware upgrade.
    
    The unit you have on sale for $119.90 - is it from the AFTER the upgrade revision or BEFORE the September 9, 2014 upgrade?
    
    Any details about the upgrade?
    
  • Android TV Box:
    Thank you for your mail.
    We will release the firmware ROM on our website,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From Auser at 11/23/2014 1:43 PM
  • Does this come with pre-installed Chinese TV channel for users in the UK?
  • Android TV Box:
    Thank you for your mail.
    Yes, HiMedia Q5 Quad Core Android TV Box provides Chinese TV channel.
  • Do you find this question helpful?  Yes   No
• From Rob at 11/30/2014 2:21 PM
  • Does the chipset/unit support VPN?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 TV Box support VPN,and we will release the guide on our website.
  • Do you find this question helpful?  Yes   No
• From Robert at 12/1/2014 1:46 AM
  • Will this device support VPN
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 TV Box support VPN.
  • Do you find this question helpful?  Yes   No
• From Роман Голицын at 12/2/2014 1:05 AM
  • All made on your instructions, but to my regret failed to do a firmware update. The problem is that your renovation work only with the European firmware and the Chinese do not work. You got it with the Chinese
    
    Все сделал по вашей инструкции, но к моему сожалению не получилось сделать обновление прошивки. Проблема в том что ваши обновления работают только с европейской прошивкой а с китайской не работают. От вас получил именно с китайской
  • Android TV Box:
    Thank you for your mail.
    We will release the firmware ROM on our website,please update the firmware.
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• From JoeRDX at 12/3/2014 12:41 PM
  • Does this player receives 4K Signal from Netflix and Youtube? I have a 4K tv but the inside netflix and youtube app don't decode the signal.
  • Android TV Box:
    Thank you for your mail.
    Please download from Google Play Store,or your can download Youtube and Netflix APK.
  • Do you find this question helpful?  Yes   No
• From Johnny at 12/5/2014 9:43 AM
  • What apps and Chinese channels are preinstalled? Any apps to watch TVB dramas? If not, are there any apps I can install? Any 4K contents available to watch now?
  • Android TV Box:
    Thank you for your mail.
    No Chinese channels are preinstalled in HiMedia Q5, if you need, we can install before shipping. You can install apps freely.
  • Do you find this question helpful?  Yes   No
• From jong at 12/5/2014 7:06 PM
  • Subtitles : korean
    
    Does it support subtitles korean ??
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box supports English.
  • Do you find this question helpful?  Yes   No
• From metin uygun at 12/8/2014 2:05 PM
  • Dts HD.MA.????
    
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box supports Dts and HDMI, do not support HDMA.
  • Do you find this question helpful?  Yes   No
• From metin uygun at 12/12/2014 4:33 AM
  • ın the border of turkey your price makes my shopping difficult. could you please write it as a gift or take price under the 50 & please.. thank you..
  • Android TV Box:
    Thank you for your mail.
    We can ship HiMedia Q5 by printing the package below value 50USD.
  • Do you find this question helpful?  Yes   No
• From Huro at 12/13/2014 4:30 PM
  • I have 3 questions please try to answer in detail if possible:
    
    1- Is this Himedia q5 Quad "the ENGLISH" or "CHINESE" Hardware (NOT just firmware) version? I need ENGLISH version of both hardware and firmware!
    
    2- Is it possible to watch properly 3d SBS or OU videos (not just 3d bluray iso) with normal .SRT subtitles without subtitle problems that is common on most media players?
    
    3- Can you ship air register mail by showing the package as GIFT and mark LOW VALUE like 30-40 usd AND DESCRIBE as TV PARTS or similar?
    
    Waiting for your replies in detail before ordering..
    
    Thanks
  • Android TV Box:
    Thank you for your mail.
    Himedia q5 quad core updated Hardware English version. It supports 3d SBS.
    We can ship it to you by printing the package below value 50USD.
  • Do you find this question helpful?  Yes   No
• From Markus at 12/14/2014 11:44 AM
  • Hello, I put some file (.apk) in a folder named SETUP internal SD (8Gb flash) but now after a firmware reset, I can't delete they...
    
    Anyone have solution?
  • Android TV Box:
    Thank you for your mail.
    Please choose Setting==>>Apps
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• From Michal at 12/16/2014 5:24 AM
  • just to confirm
    does it support
    Dolby True HD? (5.1.; 7.1)
    DTS HD MA (in 5.1 and 7.1)
    DTS HD HR (in 5.1 and 7.1)
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 4K tv box supports Dolby True HD and DTS HD.
  • Do you find this question helpful?  Yes   No
• From Mark Preston at 12/17/2014 2:48 AM
  • Is your November HiMedia Q5-4k English version the same hardware as sold in Europe? I am trying to update to the latest English firmware and it will not load.
  • Android TV Box:
    Thank you for your mail.
    The English version of HiMedia Q5 has the same hardware as its previous version.
  • Do you find this question helpful?  Yes   No
• From Sergey at 12/17/2014 10:53 AM
  • If this is EU version - does it has Google Play and 1.07 FW?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Android TV Box supports Google Play but not preloaded.
  • Do you find this question helpful?  Yes   No
• From Luke at 12/25/2014 3:45 PM
  • How do i transfer files from my computer across my LAN/WiFi to the hard drives I have plugged into this device?
  • Android TV Box:
    Thank you for your mail.
    You can transfer the file through WIFI.
  • Do you find this question helpful?  Yes   No
• From Jaeho at 1/1/2015 7:06 AM
  • It is said that it supports multi-language.
    Dose it support Korean language?
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 Quad Core Android TV Box supports Chinese and English, not support Korean language.
  • Do you find this question helpful?  Yes   No
• From Ivo at 1/2/2015 4:40 AM
  • Can to be attached via 2 x USB2 ports an external BluRay device like a Panasonic UJ240 ( http://www.ebay.com/itm/New-Panasonic-UJ-240-6X-Blu-Ray-burner-Writer-Reader-USB-External-Slim-DVD-Drive-/151173302593?pt=LH_DefaultDomain_0&hash=item2332a18941 ) for example?
    
    Can it be powered by the USB port?
    
    Thanks
  • Android TV Box:
    Thank you for your mail.
    HiMedia Q5 support external BluRay. It can't be powered by the USB port.
  • Do you find this question helpful?  Yes   No
• From Tuan Tran at 1/6/2015 9:29 PM
  • what is the shipment cost to San Jose CA USA?
    i would like to get one right after i know the ship cost.
    Thank in Advance
    Tuan.
  • Android TV Box:
    Thank you for your mail.
    The shipping cost of HiMedia Q5 to San Jose CA USA: Registered Airmail $24.50; Express $31.93.
  • Do you find this question helpful?  Yes   No

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